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    Questions we have been asked. 

    • Do you accept returns?

                Yes. The item(s) need to be unworn, in the original package, and have tags still attached.

     

    • How long do I have to make a return?

                 You have 30 business days to get it in the mail from the date you received the item(s).

     

    • How do I make a return?

                 Contact our office to receive a return order number. Then, you will  mail your package back to us.

     

    • If I make a return who is responsible for postage?

                  You are responsible. Also, we recommend a tracking number for any item(s) being returned.

     

    • Can I use coupons on any item?

                No. You should always read the fine print. There will be times when certain items are included/excluded in sales.

     

    • I see an item that I want, but it is out of stock. Will you be getting it again?

                  We do reorders, but sometimes our suppliers are out of stock. If, you see an item you want, message us at:

                                                           info@sweetpeaclothingllc.com

                 We can check with our supplier to verify the item is available for reorder.

      

    • How do you get the sizes for the clothing?

                  Sizes are taken by laying the clothing flat and measuring from hem to hem. We never stretch the clothing out.

     

    • How do I know what size to order?

                   We  do our best to put a size chart on all our items. Always look at the charts for guidance. Some items run small, while others run big.

     

    • What if I am in between sizes?

                   We recommend the size that is larger.

     

    • Are y'all doing pre-orders?

                   Currently we are not. However, if we see there is a need for it then we will.

     

    • My computer froze up as I was placing an order. Did it go through?

                 1. Check your emails for a confirmation number.

                 2. If, you didn't get a confirmation email call or email us immediately.

     

    • I want to use your pictures on my website. Is that allowed? 

                  Contact us by phone or email. 

     

    • I saw someone using one of your pictures, but it was cropped. What should I do?
              If, you ever suspect someone stole our picture please contact us. We will know immediately if they have permission to use our images. Your name will not be mentioned.
      Do you have a question that's not listed? Contact us so we can help. 
        Thanks for reading! Happy shopping!

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

         

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